Cancellation and Refunds

Thank you for choosing Dyno Digital. We understand that sometimes circumstances change and you may need to cancel your order or request a refund. Please read this policy carefully to understand our guidelines for cancellations and refunds.

1. Cancellation Policy

You may cancel your order for our products or services at any time before we have started providing the product or service. If you wish to cancel, please contact us immediately at support@dynodigital.com with your order number and reason for cancellation.

If we have already started providing the product or service, you may not be eligible for a full refund. In such cases, we will determine the amount of the refund, if any, at our sole discretion based on the work completed and any other factors we deem relevant.

2. Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with our products or services for any reason, please contact us at support@dynodigital.com within 14 days of your purchase date to request a refund.

If we determine that you are eligible for a refund, we will process the refund within 14 days of receiving your request. Please note that we may need to deduct any transaction fees or other charges we incurred in processing your original payment.

3. No Refund Policy

There are certain situations where we may not be able to offer a refund, including:

• If you have already received the product or service and have used it in any way;
• If you have violated our terms and conditions;
• If we have reason to believe that you are abusing our refund policy;
• If we are unable to provide the product or service due to circumstances beyond our control, such as natural disasters, power outages, or other emergencies.

4. Contact Us

If you have any questions about our cancellation and refund policy, please contact us at support@dynodigital.com.